Terms of Use – Kamienna Tożsamość

1. General Information
These Terms of Use govern the use of the Kamienna Tożsamość online store (hereafter “Store”). By using the Store, users agree to all terms outlined herein.
2. Store Offer
The Store offers unique, handcrafted sculptures delivered in Poland, EU countries, and Ukraine. All products are made in Poland and feature unique designs.
3. Placing Orders
- Orders can only be placed through the online store.
- Accurate contact information and payment details must be provided.
- The Store reserves the right to verify information and cancel orders in case of incorrect or incomplete data.
4. Payments
- Accepted payment methods: Shopify Payments, credit/debit cards.
- Payment must be completed before order processing.
5. Delivery
- Standard shipping is available within Poland, EU countries, and Ukraine.
- Shipping costs:
- Poland – 59 PLN
- Europe & Ukraine – 79 PLN
- Free shipping for orders over 2000 PLN
- Delivery times depend on the chosen shipping method and destination.
6. Returns and Complaints
- Customers may return products in accordance with the Return Policy.
- Returns are accepted only if the product shows no signs of use.
- Return shipping is covered by the store if the product is in unused condition.
7. Limitation of Liability
The Store is not responsible for damages resulting from improper use of products or violation of these Terms.
8. Final Provisions
- The Store reserves the right to update these Terms; the current version is always available on the website.
- Polish law applies to matters not covered by these Terms.