Return Policy – Kamienna Tożsamość

1. Right of Withdrawal
Customers have the right to withdraw from a purchase within the statutory period. Returns are only accepted if the product shows no signs of use and is in its original condition.
2. Return Period
- Standard period for submitting a return request: 14 days from receipt.
3. Return Procedure
1. Contact the store via email: kamiennatozsamosc@outlook.com or phone: “Здесь номер”.
2. The store confirms receipt of the request and provides return instructions.
3. Send the product to: “Здесь Адрес”.
4. Return Costs
- Return shipping costs are covered by the store if the product is unused.
5. Refunds
- After receiving and inspecting the returned product, the store refunds the payment to the customer’s account within 14 business days.